We currently accept ONLY PayPal. All credit card (Visa / Master) will be accepted by PayPal.
Please make sure you have a valid account tender and / or confirmed PayPal before.
terms of sale：
We realize that it is difficult to purchase a dress over the Internet, and we really want you to be happy with your purchase. Please contact us right
away if you have any questions concerning your purchase (s) so, when you receive The item If have question, Please do contact me soon, from
us (within 3 days). and we'll try our best to accommodate to you in the best possible ways we can Refund requests will be reviewed on case to
case basis through email communication
Please note that abrupt negative feedbacks will and do not solve the problems. We appreciate your patience & understanding
Please returned in its original condition (no smoke scents, no makeup stains, no alternations) within 14 days of your receipt to our place. Buyer
will be responsible for the return postage in all cases. Once the dress is received back. We will be willing to exchange or refund for you. regret that
25% restocking fee will apply. please understanding.
We are proud to provide you with the best quality products and customer services at the lowest possible price. Please take your time to shop
around and don't forget to check out outstanding customer feedbacks as well as our exciting products!
If you have any questions or comments, Please email to us .You will receive a respond in one working day!!!!!
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as
wrong size you gave us or standard size which we made right.
Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund .
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
How should I do if I want to return a product?
1. Please contact us within 48 hours after receiving products.
2. Please send email to us to illustrate the reasons you want to return your products. In the email, please attach the photos of defective products within 48 hours.
3. Your email will be processed by our reviewing department within 2 working days.
4. After investigation, if it is our fault to make the error order, we take the full responsibility and refund you in full.
5. After the final investigation, the product must be shipped back to us within 15 business days(customer assumes the shipping cost). Only after you get our permission, and we will give you the corresponding refund.
Notice: For the returned product, please make sure they are in original condintion-intact, unworn, unwashed, undamaged, unaltered and clean.
6. If return or exchange problem is caused by yourself, we will not accept return.
Notice: Please check our size chart carefully before ordering.
Can I Cancel My Order?
Because of some reasons, customers would like to cancel their order after payment. For this issue, please check our policy as followings:
1. If you ask for order cancellation within 24 hours after payment, we will cancel it for you and give you full refund.
2. If you ask for order cancellation within 24-48 hours after payment. We only refund you 50% product total plus shipping fee. Because your order is processing by factory 24 hours after your payment.
3. No refund 48 hours after the payment, we will not accept your order cancellation
Estimated Delivery Time
For Special Occasion Dresses, Wedding Dresses:
All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 12-15 days to processing your order and about 5-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-22 days. For rush order, dress can be finished in 7 days, and then 5-7 days for shipping, So, that means, if you choose rush order, dress will take about 12-14 days to you, your patience means you get the best designs and quality. Definitely worth the wait!
For Casual Dresses, you can get the item you ordered about 10 days after you placed order.
For Special Occasion Dresses, Wedding Dresses:
There will need 7 days to finish your dress if you choose rush order, and then 5-7 days for shipping, that means, you need about 12-14 days to get the dress after you placed the order.
For Casual Dresses, generally speaking, for casual dresses, you can get it around 10 days after you place order, but if you need in a hurry, please contact me, we will rush that for u.
or Wholesale service, please contact us. More Discount are waiting for you.