Terms and Conditions / PRIVACY STATEMENT
mon petit rouet
575 chemin Lajusa
64390 Burgaronne / France
+33 (0)7 68 84 33 95
Company number: 842047359 (SIREN)
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - ARTFIRE
Our store is hosted on ArtFire.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through ArtFire’s data storage, databases and the general ArtFire application. They store your data on a secure server behind a firewall.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
We do not store, share, or track any personal financial information. All transactions are via third party payment processors using the latest encryption and security technologies.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 9 - Products / Availability
The products offered are those listed in the shop of monpetitrouet of within the limits of available stocks.
We reserve the right to modify the product assortment at any time. Each product is presented on the website with a description of its main features.
The photos are as truthful as possible and do not engage the seller.
We also ask you to note that the displayed colors of the products in our shop may differ from the original colors depending on the setting of your screen.
All the yarns in the shop are hand-spun. No product is the same.
Irregularities such as variations in the thickness of the yarn within the same product or from one skein to another may occur. This peculiarity is due to the manual transformation of fibers into yarn. This is not a defect. We are, of course, trying to keep these irregularities as low as possible.
Minimal irregularities such as variations in the color of the yarn within the same product or from one skein to another may occur due to the natural origin of the fibers. This again is not a defect.
Animals – our wool producers – are brought up to their needs. Therefore, it is possible in some cases that small plant particles are present in the yarn.
SECTION 10 - PRICES
The prices listed on the product sheets are prices in US-Dollars ($), net to pay. VAT is not applicable for self-entrepreneurs, art. 293 B of the CGI (french law). The shipping costs are displayed and will be added.
SECTION 11 - TRANSFER OF OWNERSHIP AND RISKS
The transfer of ownership of the Seller’s products, for the benefit of the Customer, will only be realized after full payment of the price by the Customer.
The risk of loss or damage to the products is transferred to the Customer at the moment when he – or a third party he has designated – takes physically possession of the ordered products.
SECTION 12 - Right of withdrawal / Return of goods
Under Article L121-20-12 of the [french] Consumer Code, the Customer has a period of fourteen working days from the delivery of the order to exercise his right of withdrawal and thus return the product to the Seller for a refund without penalty. The Customer takes the return shipping costs.
The refund will be made by check or bank transfer.
The purchase price will only be refunded if the returned goods are in perfect condition. This means: Unused, the skein still intact, free from foreign traces such as stains or odors.
SECTION 13 - Delivery / Delivery time
Deliveries are made to the address indicated on the order form.
Deliveries are placed by the French LA POSTE. Delivery times are indicative only; If the delivery time exceeds 30 days after the order, the purchase contract can be terminated and the invoice amount will be refunded to the customer.
We ship the products within three weeks after receipt of payment. The delivery times with La Poste to America are about 8 working days.
In the case of shipping to countries outside the EU, your order may incur taxes or additional charges (eg customs duties) which are not paid or invoiced by us, but are paid directly by the Customer to the appropriate customs office or the tax authorities. For more details, please contact these authorities.
SECTION 14 - Liability / Warranty
After receiving the goods, the Customer bears the responsibility for the proper care of the goods. For damages caused by improper treatment, the Seller can not be held responsible.
Care instructions are also listed on the website for each product.
Recommendations for washing wool:
Since wet wool is generally sensitive, the wool should only be washed by hand at a maximum of 30 degrees. Avoid friction between the fibres. If you want to use washing products, please pay attention to their suitability for fine wool.
After washing, carefully squeeze the wool out with your hands and then wrap it in a towel to draw more water out of the fibres. Wool products should always be dried flat, so that they do not lose their shape. Ironing should be avoided.
SECTION 15 - Applicable law / Dispute resolution
These General Conditions of Sale are subject to French law.
Any dispute arising between the parties, within the framework of this contract, will fall, in the absence of amicable agreement, of the competence of the Commercial Court of the place of domicile of the Seller. French law will be applied.
SECTION 16 - Final provisions
If one or more provisions of these terms and conditions were or would become ineffective, this would not affect the validity of the other provisions.